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I want to spend my LifePoints (LP)

  • I did not receive my reward. I did not receive my Electronic Voucher.
  • How long will it take to receive my order?
  • I recently changed my email address/password and cannot spend my LifePoints (LP), why?
  • How do I link my PayPal account to my LifePoints account?
  • I don't have a current PayPal account. How does the PayPal option work?
  • What is a "verified" PayPal account?
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Receiving my rewards

  • I haven't received my order, what should I do?
  • Can I cancel my reward order?
  • I can't open the link of my E-gift Card, what should I do?
  • I tried to use my E-gift Card but it did not work, what should I do?
  • My E-gift Card has expired, what do I do?
  • I've deleted/lost the email with my E-gift Card, what do I do?
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