Please make sure you:
1. Clear your cache/cookies.
2. Do not use VPN or Proxy when accessing LifePoints.
3. Use the correct email address and password you used when joining the panel.
4. Sign in only from the same geographic area where you are registered. Do not login when traveling.
5. If you are using our app, please uninstall it and install it again.
6. Try logging in from a different browser/device.