When our security processes flags your account, per our Terms & Conditions, you will need to provide further verification for your account. In order to do so, you will be required to link a 'Verified PayPal' account to your LifePoints account.
In order to verify your PayPal account you will need to login to your PayPal account and add a bank account.
If you do not link a 'Verified PayPal' account to your LifePoints account, you will not be able to redeem.
For more information on how to verify your PayPal account, please visit https://www.paypal.com/us/cshelp/article/how-do-i-verify-my-paypal-account-help434